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Terms & Conditions

Last updated: 22/03/2026

Welcome to HYOKO. These Terms & Conditions outline the rules and regulations for the use of our website and the purchase of our products.

By accessing this website and placing an order, you accept these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. General Information

This website is operated by HYOKO. Throughout the site, the terms “we”, “us” and “our” refer to HYOKO.

By visiting our website and/or purchasing from us, you agree to be bound by the following Terms & Conditions, including any additional policies referenced here.

We reserve the right to update, change, or replace any part of these Terms & Conditions at any time.

2. Products

HYOKO specializes in premium custom-fit TPE car floor mats and boot mats designed for specific car models.

We strive to ensure that product descriptions, images, and specifications are accurate. However:

  • Slight variation in color or texture may occur due to screen differences.
  • Product images are for representation purposes.
  • Actual product may vary slightly depending on car model compatibility.

Customers are responsible for selecting the correct car model and variant while placing the order.

3. Pricing

All prices listed on the website are in Indian Rupees (INR).

HYOKO reserves the right to change product prices at any time without prior notice.

Prices may vary due to:

  • discounts
  • offers
  • product upgrades
  • raw material cost changes

4. Orders

When you place an order:

  • You agree that all details provided are accurate and complete.
  • Orders are subject to availability and confirmation.
  • We reserve the right to cancel any order due to:
    • incorrect pricing
    • incorrect product information
    • suspected fraudulent activity
    • stock unavailability

If payment has been made and order is cancelled, refund will be processed as per Refund Policy.

5. Shipping

Orders are processed within the time mentioned on the website.

Delivery timelines may vary based on:

  • location
  • courier partner
  • public holidays
  • unforeseen circumstances

HYOKO is not responsible for delays caused by courier companies or natural events.

Full shipping details are mentioned in our Shipping Policy.

6. Returns & Refunds

Returns and refunds are subject to our Refund & Return Policy.

Customers must:

  • ensure correct product selection before purchase
  • follow return procedure as mentioned in policy

Refunds will not be processed for:

  • incorrect model selection by customer
  • normal wear and tear
  • damage due to improper usage

7. Product Usage

HYOKO products are designed for automotive use only.

Improper usage, modification, or misuse of the product may:

  • reduce product life
  • affect performance
  • void return eligibility

HYOKO is not responsible for damages caused by misuse.

8. Intellectual Property

All content on this website including:

  • logo
  • product images
  • text
  • graphics
  • design
  • branding

is the property of HYOKO and may not be copied, reproduced, or used without permission.

9. Limitation of Liability

HYOKO shall not be held liable for:

  • indirect damages
  • incidental damages
  • losses resulting from product usage
  • delay in delivery caused by courier partners

Maximum liability shall not exceed the amount paid for the product.

10. User Conduct

Users agree not to:

  • misuse website
  • attempt unauthorized access
  • provide false information
  • use website for illegal purposes

We reserve the right to block access if misuse is detected.

11. Third-Party Services

Our website may include links to third-party services such as:

  • payment gateways
  • courier partners
  • analytics tools

HYOKO is not responsible for policies of third-party websites.

12. Privacy

Use of our website is also governed by our Privacy Policy.

By using the website, you consent to the collection of information as described in the Privacy Policy.

13. Governing Law

These Terms shall be governed by the laws of India.

Any disputes shall be subject to jurisdiction of courts located in Delhi, India.

14. Contact Information

For any questions regarding Terms & Conditions, contact:

Email: contact@carmats.co.in
Phone: +91-9999969612

Business Address:
Shop-15, Old Basement, Vardhan House,
Chabi Ganj, Kashmere Gate,
Delhi-110006, India

 

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